Returns & Refunds
Returns Policy
Change of Mind & Incorrectly Ordered Parts
We accept returns for change of mind or incorrectly ordered parts under the following conditions:
- —Items must be returned within 30 days of delivery
- —Items must be unused, in perfect condition and in original packaging
- —A restocking fee applies:
- ·25% for in-stock parts
- ·40% for parts ordered from supplier
- —The customer is responsible for return shipping costs
- —Restocking fees are waived if the part was incorrectly described on our website
Faulty or Warranty Returns
If you receive a faulty part, please contact us at parts@mbsmallparts.com with details and photos.
- —We will cover return shipping costs for verified faulty items
- —Refunds, exchanges or store credit will not be processed until the item is received and verified faulty
- —Electrical parts are only accepted for return if faulty
Refund Options
Once a return is approved we offer:
- —Full refund to original payment method
- —Store credit
- —Exchange for an alternative part
Contact Us
For all returns enquiries please contact us at parts@mbsmallparts.com before sending any items back.