Returns & Refunds

Returns Policy

Change of Mind & Incorrectly Ordered Parts

We accept returns for change of mind or incorrectly ordered parts under the following conditions:

  • Items must be returned within 30 days of delivery
  • Items must be unused, in perfect condition and in original packaging
  • A restocking fee applies:
    • ·25% for in-stock parts
    • ·40% for parts ordered from supplier
  • The customer is responsible for return shipping costs
  • Restocking fees are waived if the part was incorrectly described on our website

Faulty or Warranty Returns

If you receive a faulty part, please contact us at parts@mbsmallparts.com with details and photos.

  • We will cover return shipping costs for verified faulty items
  • Refunds, exchanges or store credit will not be processed until the item is received and verified faulty
  • Electrical parts are only accepted for return if faulty

Refund Options

Once a return is approved we offer:

  • Full refund to original payment method
  • Store credit
  • Exchange for an alternative part

Contact Us

For all returns enquiries please contact us at parts@mbsmallparts.com before sending any items back.